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In order to submit a new ticket or check on the status of an existing ticket, use the My Tickets button below.

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Remote Support

If you already have created a ticket and are currently on the telephone with a DBS Services technician, use the Remote Support link below.

Important Note:  Remote Support is only available when you are currently on the telephone with a technician between the hours of 9am - 5pm Monday - Friday.  If this is an emergency please do not use this feature.  Instead call us at 217-697-8590 for assistance.   

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Corporate H.Q.

PO Box 23
Chatham, Illinois 62629