Managed IT

As companies rely more and more on their IT Infrastructures to compete in today’s business environment, they have realized the outdated reactionary approach is not providing the competitive edge needed to stay ahead in their industry. Faced with higher costs and greater IT complexity small and midsize businesses are looking for alternatives.

The Solution – Managed Services

Managed IT has emerged as a solution by replacing the aged reactive model with a more robust proactive approach. Managed IT provides businesses with predictable, business focused IT services that optimize operations, manage risk and deliver measurable business value.

Managed IT Challenges

Some of key goals for Managed IT Solutions are:

Minimizing Unpredictable and Costly Downtime

Perform Proactive Services 24x7
Provide Priority Scheduling
Develop IT Disaster Recovery Plan

Minimizing Risk and Exposure

Address Security Vulnerabilities
Eliminating Data Loss or Theft
Ensuring Security Compliance

Managing IT Costs

Eliminate Unexpected IT Support Costs
Provide Hardware and Software Consulting
Provide Fixed IT Budget

Eliminate HR

Eliminate Hiring Efforts
Eliminate Management
Eliminate Tax and Insurance

Managed IT Solutions

As a leader in the industry DBS Services began offering our Managed IT Solution using a proactive approach in 2006. Through the years DBS’s Managed IT offerings have evolved to provide multiple solutions to accommodate differing client needs.

MANAGED SERVICE	DESCRIPTION
DBS Proactive Managed IT	This service provides remote 24x7 monitoring and unlimited remote and proactive support
DBS Enhanced Managed IT	This service provides DBS Proactive Managed IT plus unlimited onsite break/fix support
DBS Complete Managed IT	This service provides DBS Enhanced Managed IT plus a fulltime onsite Level 1 Technician
DBS Custom Managed IT	This service provides DBS Proactive Managed IT and customized additional services to meet unique client needs

These solutions include:

One monthly fee for total IT support
A true IT partnership
A comprehensive solution to manage devices, network, users, desktops, security and data
Structured response and maintenance agreement
Constant information from the network
Support plan that is tailored to customer needs
Strategic approach to IT management, built on a solid tactical execution
Total alignment of client and provider’s goals

Can You Afford Not To?

Increase

Client and user service level and quality
System uptime and performance
Staff productivity
Cost predictability
Alignment of IT to business needs
Transparency into IT performanc

Reduce

Total cost of IT management
Security and compliance exposure
Risk of catastrophic data loss
Emergency IT issues
Downtime and lost productivity costs

In today’s business environment your IT Infrastructure is a critical component for your company’s success. With increasing complexity and rapid changes insuring Infrastructure uptime is becoming both costly and difficult.

Selecting high quality IT companies and personnel has also become a challenging and expensive!

Finally, reactive methodology is no longer an option!

Managed IT is the solution!

Proactive, Enhanced or Complete, Managed IT is the solution for your business. We have found for most companies the DBS Enhanced Managed IT is the easiest and most cost effective solution.

With full proactive, remote and onsite service at a fixed cost provides worry free IT and allows you to focus on your business and your success.

Call DBS Services today and find out how easy it is to receive affordable high quality IT support!